Nationwide Reach:
Tri-Star Industrial Tire Inc. proudly serves customers throughout the continental United States, ensuring that no matter where you are, we can deliver the industrial tires you need. From bustling coastal ports to high-altitude mountain warehouses, our top-tier logistics network is designed to get your order from Tennessee to your doorstep, hassle-free.
Fast and Reliable Delivery:
We know that downtime is costly. That’s why most in-stock orders typically ship within 1-2 business days. Once your order leaves our facility, you’ll receive tracking information so you can follow its journey every mile of the way. Need something sooner? Just let us know! We offer expedited shipping options for those tight timelines—because when your forklift’s waiting, we’re ready to move fast.
Secure Packaging and Handling:
Our team takes extra care in packing your tires so they arrive in perfect condition. Heavy-duty materials, protective wrapping, and careful handling all help ensure that when you open that shipment, you’ll find tires that are ready to work just as hard as you do. If you have any special delivery instructions, simply reach out and we’ll make every effort to accommodate your requests.
Returns Policy
30-Day Satisfaction Window:
At Tri-Star Industrial Tire Inc., we stand behind the quality of our products. If you’re not completely satisfied with your purchase, you have 30 days from the delivery date to request a return. Whether you ordered the wrong size, changed your mind, or discovered that a different style fits your operation better, we’re here to help you find the right solution.
Condition and Eligibility:
To ensure a smooth return process, please make sure items are in brand-new, unused condition and include all original packaging. Tires that have been mounted, used, or show signs of wear can’t be returned—after all, we want to keep our inventory as fresh and reliable as possible. If you’re unsure about a product before purchasing, our knowledgeable team is always available to answer your questions beforehand.
Simple, Straightforward Process:
Initiating a return is easy. Just contact our customer service team with your order number, reason for return, and any relevant photos. We’ll provide you with return instructions and a shipping address. Once we receive and inspect your returned tires, we’ll process your refund or help you exchange them for another product. Please note that return shipping costs may apply, and refunds are typically processed back to the original payment method.
Our Promise to You:
Our goal is to take the stress out of buying industrial tires—both before and after your purchase. If something’s not right, we’ll do our best to make it right. Between our nationwide shipping, careful packaging, and no-nonsense returns policy, we’re committed to earning your trust and keeping your operations running smoothly. Have questions or concerns? Reach out to us anytime. We’re here to support you every step of the way!